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Prepare for a Power Outage

If you rely on electric medical equipment, contact your medical supply company for information about a back-up source of power. 

If you depend on power for life-sustaining equipment, ask your utility company if your electric-powered medical equipment qualifies you to be listed as a life-sustaining equipment customer. 

While registering is an important step, you should have a back-up source of power, such as a battery or oxygen tank that does not require electricity. 

If you rely on oxygen, talk to your oxygen supplier about emergency replacements. If you receive critical treatments, such as dialysis or chemotherapy, talk to your provider about how you can continue to receive these treatments during an emergency. 

Con Edison 1-800-752-6633 or TTY: 800-642-2308 

Public Service Electric and Gas Company

Long Island (PSEG Long Island) Far Rockaway 1-800-490-0025 TTY: 631-755-6660 




 The Atlantic Coastal Storm season started on June 1, 2022. Share this preparedness information with your communities.


Hurricanes don't wait, and neither should you.






Visit or call 311 (212-639-6375 for Video Relay Service, or TTY: 212-504-4115) to learn what to do to prepare for hurricanes in New York City.

Ready New York: My Emergency Plan

Ready New York: My Emergency Plan is a workbook designed to assist New Yorkers with disabilities or access and functional needs create an emergency plan. My Emergency Plan walks users through establishing a support network, capturing important health information, planning for evacuation, and gathering emergency supplies. First responders or caregivers can also use the workbook to help people during an emergency.

Stay Informed

One of the best ways to be prepared for an emergency is to stay informed.

Notify NYC

Notify NYC, the City of New York's official, free emergency communications program, will alert New Yorkers if there is an emergency in your area. Notify NYC messages are available through many formats, including email, text messages, telephone, the Notify NYC website, RSS, Twitter, and American Sign Language videos.

Register for emergency notifications by getting the free Notify NYC mobile application, visiting, contacting 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) or following @NotifyNYC on Twitter.

Ready NYC App

The Ready NYC mobile application for Apple and Android gives you the power to be prepared by allowing you to make and store an emergency plan on your mobile device, and share your plan with your support network.

Advance Warning System

The Advance Warning System provides emergency alerts and information to organizations that serve people with people with disabilities and others with access and functional needs, and is managed by the New York City Emergency Management Department in partnership with the New York City Department of Health and Mental Hygiene and the New York City Mayor's Office for People with Disabilities.


An emergency can affect your normal way of communicating with others. Develop a support network that can assist you during an emergency. This should consist of local and out-of area contacts, and include family, friends, neighbors, home attendants, coworkers, and/or members of community groups. Make sure to go over your plan with your contacts. Record the ways you prefer to communicate with others (e.g., email, sms/text, video relay, text telephone, etc.); that way, first responders can contact your support network in the event you are unable to communicate.


Take Steps to Prepare

Gather Supplies for Your Needs

Go Bag

Consider adding the following supplies to your Go Bag — a collection of items you may need in the event of an evacuation:

Include items that can help protect you and others from COVID-19, including hand sanitizer, and face coverings for each person.* (*Face coverings should not be used by children under the age of 2. They also should not be used by people having trouble breathing, or who are unconscious, incapacitated, or unable to remove the mask without assistance. Learn more from the Centers for Disease Control and Prevention (CDC))

Emergency Supply Kit

Consider adding the following items to your emergency supply kit, which should include enough supplies to survive on your own for up to seven days:

Evacuation and Sheltering

Transportation Considerations

Before an emergency, call 311 to locate accessible transportation options. These can include the MTA subways and buses, Access-A-Ride, and accessible taxis. To locate additional information about accessible transportation for people with disabilities access and functional needs, visit

Evacuation Transportation for People with Disabilities & Others with Access or Functional Needs

When the Mayor has issued an evacuation order due to a coastal storm or hurricane, people with disabilities or other access or functional needs, who have no other options to evacuate safely, can request transportation assistance by contacting 311.

Depending on your need, you will either be taken to:

You may not be able to request transportation to a specific address.

Specific instructions about which areas of the City should be evacuated will be communicated through various channels. If you live or are staying in an evacuation zone and your zone is ordered to evacuate, leave as soon as you can.

Use public transportation to evacuate if possible. When considering your transportation route, be aware that public transportation, including MTA's Access-A-Ride, may shut down hours before the storm arrives.

Sheltering Considerations

When an emergency strikes, it is important to seek safe shelter. Some emergencies may require you to shelter in place, while other emergencies may require evacuation. Be ready to explain to first responders and emergency workers that you need to evacuate and how you will need to be assisted.

Residential Apartment Planning

Plan for Power Disruptions

Ask your utility company whether your medical equipment qualifies you to be listed as a life-sustaining equipment customer (LSE). For those who rely on electric-powered medical equipment at home (e.g., respirators, dialysis machines, apnea monitors), please register with your utility provider so you can be contacted in the event of an emergency.

While registering with your utility provider is an important preparedness step, people who use electric-powered medical equipment should have an emergency plan. Consider the following:

Depending on your provider, other programs may be available if you need extra time to pay your utility bill due to medical conditions.

If utilities are included in your rent, you are still eligible to register for this program directly with the utility company.

Register with Your Utility Provider

For more information about planning for utility disruptions, visit the Plan for Hazards: Utility Disruptions page.

More Resources

Get Involved

Pets & Service Animals

For many, pets are more than just animals — they are a part of the family. As members of your family, they should be included in your emergency planning process. Make sure your disaster plan addresses what you will do when an emergency requires you to leave your home, leave your pet at home, or prevents you from returning home. A few simple steps to ensure your pet's safety can go a long way when disaster strikes.

Ready New York: My Pet's Emergency Plan

Ready New York: My Pet's Emergency Plan is a workbook that outlines steps pet owners can take to ensure their pets are prepared for all types of emergencies.

Make a Plan

Proper Identification

Evacuating With Your Pet or Service Animal

Think about where you will go with your pet and how you will get there if you have to leave home during an emergency.

Pets/Service Animals and Public Transportation

Pets in carriers are allowed on MTA subways, buses, and trains.

When an evacuation order is declared, pets too large for carriers will also be allowed, provided those animals are muzzled and controlled on a sturdy leash no longer than four feet. The City will announce when this policy is in effect. 

According to the MTA, customers with disabilities are permitted to bring their service animals into all MTA transit facilities. Learn more

Pets/Service Animals and Emergency Sheltering

In the event that the City’s emergency shelter system is open, and you cannot shelter your pet at a kennel or with friends or relatives outside the evacuation area, pets are allowed at all City evacuation centers. Please bring supplies to care for your pet, including food, leashes, a carrier, and medication. Bring supplies to clean up after your animal. Only legal pets will be allowed. Service animals are always allowed.

If You Are Unable to Get Home to Your Pet or Service Animal

Some emergencies may prevent you from returning home. In planning for such emergencies:

Prepare Your Pet or Service Animal for Weather Emergencies

Do not forget the needs of pets and service animals when severe weather strikes.

During extreme heat:

During winter or extreme cold:

Bring pets/service animals inside during cold weather.

Wipe your dog's paws: ice-melting chemicals can make your pet sick.

Be sure your pet or service animal has plenty of food and water.
Prepare Your Pet or Service Animal for Health Emergencies

Gather Supplies
Pets should have their own Go Bag — a sturdy, easy-to-carry container, such as a backpack or suitcase on wheels — that should be easily accessible if you have to leave your home in a hurry, and include the following items:

Include pet supplies in your own emergency supply kit — the set of supplies you need to survive in your home for up to seven days.

After An Emergency

More Resources